In a surprising move, Starbucks, a major coffee retailer, is closing sixteen locations across the U.S., including cities like Los Angeles, Portland, and Washington, D.C., due to escalating safety concerns.
Debbie Stroud and Denise Nelson, senior vice presidents of U.S. operations, wrote a letter addressing these concerns and the steps Starbucks is taking. They emphasized the need for a safe and welcoming environment for both employees and customers.
Starbucks plans to implement robust safety training, covering de-escalation techniques, active shooter training, mental health first aid, and more. They also outlined policies and procedures for addressing disruptive behaviors, involving local resources, and handling various situations.
The letter acknowledges the challenges faced and the ongoing commitment to creating a community-oriented space while ensuring safety.
The decision to close stores for safety highlights Starbucks’ dedication to fostering a secure and positive environment for everyone.
What are your thoughts on Starbucks’ safety measures? Do you feel safe in their coffee shops?